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Ticket Tracking, Workflow
Workflow:
The automation of a business process, during which documents (information, issues, tasks, work orders, bug/defect reports etc.) are passed from one state to another for action, according to a set of rules defined by your workflow scheme.
From: www.webasyst.net/glossary.htm
The automation of a business process, during which documents (information, issues, tasks, work orders, bug/defect reports etc.) are passed from one state to another for action, according to a set of rules defined by your workflow scheme.
From: www.webasyst.net/glossary.htm
45 products available, Sorted alphabetically
OTRS
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer tele .....
Platform : Win 32, Unix like, Mac OSX
OTRS is an Open source Ticket Request System (also well known as trouble ticket system) with many features to manage customer tele .....
Phptodolist
Phptodolist is a more advanced approach for simple todo-lists. It is an ajax/sql-based multi user todo list, with priority, stat .....
Platform : PHP
Phptodolist is a more advanced approach for simple todo-lists. It is an ajax/sql-based multi user todo list, with priority, stat .....
REQADM
REQADM is an open source helpdesk ticket tracking system. It started out as an internal tool created by a system support group, an .....
Platform :
REQADM is an open source helpdesk ticket tracking system. It started out as an internal tool created by a system support group, an .....
Rivendell
Rivendell is a complete radio broadcast automation solution, with facilities for the acquisition, management, scheduling and playo .....
Platform : Linux
Rivendell is a complete radio broadcast automation solution, with facilities for the acquisition, management, scheduling and playo .....
Rothmann IT Service DeskTop
The Rothmann IT Service DeskTop is an Open Source Application that implements the ITIL Service Desk function within the ITIL Frame .....
Platform : PHP
The Rothmann IT Service DeskTop is an Open Source Application that implements the ITIL Service Desk function within the ITIL Frame .....
RT
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, .....
Platform : Perl Application
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, .....
RTIR: RT for Incident Response
RTIR is the premiere Open Source incident handling system designed with the needs of CERT teams and other incident-response teams .....
Platform : Perl Application
RTIR is the premiere Open Source incident handling system designed with the needs of CERT teams and other incident-response teams .....
Taverna
Taverna project aims to provide a language and software tools to facilitate easy use of workflow and distributed compute technolog .....
Platform : J2EE
Taverna project aims to provide a language and software tools to facilitate easy use of workflow and distributed compute technolog .....
The Help Desk Lite
The Help Desk Lite is very simple and free help desk software what provides two major functions every customer service system must .....
Platform : CGI Scripting
The Help Desk Lite is very simple and free help desk software what provides two major functions every customer service system must .....
Trac
Trac is an enhanced wiki and issue tracking system for software development projects. Trac uses a minimalistic approach to web-bas .....
Platform : Python Application
Trac is an enhanced wiki and issue tracking system for software development projects. Trac uses a minimalistic approach to web-bas .....
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