Ticket Tracking, Workflow
Workflow:
The automation of a business process, during which documents (information, issues, tasks, work orders, bug/defect reports etc.) are passed from one state to another for action, according to a set of rules defined by your workflow scheme.
From: www.webasyst.net/glossary.htm
45 products available, Sorted alphabetically
IRM
Platform : PHP, MySQL
IRM, the Information Resource Manager, is a powerful web-based asset tracking and trouble ticket system built for IT departments a .....
IT4School
Platform : Zope, Python based
IT4School is a package to bring the school workflows and collaboratin processes on-line, and servers as an intergration platform t .....
itracker
Platform : J2EE
itracker is a true open source issue tracking system licensed under the LGPL license. itracker is built using Java enterprise tech .....
JBoss jBPM
Platform : J2EE
JBoss jBPM is a powerful workflow and BPM engine that enables the creation of business processes that coordinate between people, a .....
Jira
Platform : Java
JIRA is a bug tracking, issue tracking, and project management application developed to make this process easier for your team. JI .....
OpenEnterprise
Platform : Java
OpenEnterprise is an Open Source Centralized Business Management application. The software will include the following sub-applicat .....
OpenFlow
Platform : Zope, Python based
The OpenFlow Project is an Open Source Software for the workflow and document flow management released with pyton and Zope. .....
osTicket
Platform : Perl Application
osTicket is a widely-used open source support ticket system. Plain and simple it is a lightweight feature packed support ticket to .....
OSU Helpdesk Project
Platform : Perl Application
The OSU Helpdesk system is based on Bugzilla, the open-source bug tracking system which was developed for use at Mozilla.org. The .....
OSWorkflow
Platform : Java
OSWorkflow is fairly different from most other workflow systems available, both commercially and in the open source world. What ma .....
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