Ticket Tracking, Workflow
Workflow:
The automation of a business process, during which documents (information, issues, tasks, work orders, bug/defect reports etc.) are passed from one state to another for action, according to a set of rules defined by your workflow scheme.
From: www.webasyst.net/glossary.htm
45 products available, Sorted alphabetically
CRM-CTT
Platform : PHP based
CRM-CTT is a tool for tracking "entities". It creates management summaries, PDF status reports and lots more. It is suitable for a .....
DCMMS
Platform : PHP
DCMMS is a web-based application that allows to record and analyze maintenance and repair activities of water utilities. GIS (Geog .....
Double Choco Latte
Platform : PHP Application
Double Choco Latte provides basic project management, work orders, and call center tickets. It supports the following features and .....
Double Choco Latte
Platform : PHP
Double Choco Latte is a GNU Enterprise package that provides basic project management capabilities, time tracking on tasks, call t .....
Enhydra JaWE
Platform : Java
Enhydra JaWE (Java Workflow Editor) is the first open source graphical Java workflow process editor fully according to WfMC specif .....
Enhydra Shark
Platform : Java
The Enhydra Shark project delivers a workflow server with a difference. It is an extendable and embeddable Java Open Source workfl .....
Enterprise CRM and Groupware System
Platform : PHP based
EGS is a multi-user, web-based Groupware/CRM/MRP suite developed using PHP. Current modules include: CRM/Address Book/Dashboard, C .....
EnterTrack
Platform : PHP
EnterTrack is an open source web-based artifact tracking/management system written in PHP. EnterTrack is derived from Issue-Tracke .....
eTicket
Platform : PHP
eTicket is a PHP-based electronic (open source) support ticket system based on osTicket, that can receive tickets via email (pop3/ .....
f2w Helpdesk
Platform : Python
It's a helpdesk support system based on requests (some people call them tickets), with a simple web interface. Requests can be cla .....
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