Project Management Tools
Project Management :
This is managing the resources needed to ensure that a project is finished on time and within budget and to the satisfaction of the end user. Project managers use tools such as PERT and Gantt charts for scheduling all the tasks that need to be completed. They are conscious of managing time, scope and resources for a project.
From :michaelmnz.tripod.com/dictionary.htm
Project management is concerned with the overall planning and co-ordination of a project from inception to completion aimed at meeting the client's requirements and ensuring completion on time, within cost and to required quality standards. Project management is typically carried out either by a private consultant or an employee of the project client.
From : www.ecbp.org/glossary.htm
RT
RT is an enterprise-grade ticketing system which enables a group of people to intelligently and efficiently manage tasks, issues, and requests submitted by a community of users.
Written in object-oriented Perl, RT is a high-level, portable, platform independent system that eases collaboration within organizations and makes it easy for them to take care of their customers.
RT manages key tasks such as the identification, prioritization, assignment, resolution and notification required by enterprise-critical applications including project management, help desk, NOC ticketing, CRM and software development.
RT is used by Fortune 100 companies, government agencies, educational institutions, and development organizations worldwide.
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RT
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