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Project Management Tools
Project Management :
This is managing the resources needed to ensure that a project is finished on time and within budget and to the satisfaction of the end user. Project managers use tools such as PERT and Gantt charts for scheduling all the tasks that need to be completed. They are conscious of managing time, scope and resources for a project.
From :michaelmnz.tripod.com/dictionary.htm
Project management is concerned with the overall planning and co-ordination of a project from inception to completion aimed at meeting the client's requirements and ensuring completion on time, within cost and to required quality standards. Project management is typically carried out either by a private consultant or an employee of the project client. From : www.ecbp.org/glossary.htm
Double Choco Latte
Platform : PHP Application
License : Open Source, Free
Appears in these categories : Ticket Tracking, Workflow Project Management Tools
License : Open Source, Free
Appears in these categories : Ticket Tracking, Workflow Project Management Tools
Double Choco Latte provides basic project management, work orders, and call center tickets. It supports the following features and concepts:
Work Orders - Use for tracking history of almost anything: bugs, requests, maintenance, project tasks.
Projects - Include hierarchal support so sub-projects can be created. Parent project's statistics include all child project stats to provide an overall status of all projects.
Call Tickets - Use for contact with clients. Self-timing.
Time Cards - Time taken on a work order to accomplish an action. Multiple time cards can be input for a single work order.
Attribute Sets
An attribute set consists of: Actions, Priorities, Severities, Statuses.
Each product can support its own attribute set for work orders and tickets.
Accounts - Client based tracking
Personnel - People involved in the projects, including hierarchal support
Departments - To "categorize" personnel
Severities - List a bug's severity level
Priorities - Ranks bugs by priority
Statuses - Tracks bugs by status
Sequences - Related Work Orders carry the same Job Number and incremental sequence numbers. Can be used for projects.
Products - Obvious, but also can be assigned a person to "report to". Useful for product managers to track what they're responsible for.
E-Mail notification via watches.
Notification for statuses: Open, Close, Change
Optional notification for any activity
Can watch a product or project and receive E-Mails for their respective work orders
Can watch a specific work order.
Can also watch tickets in the same way, with the exception of projects.
Work Orders - Use for tracking history of almost anything: bugs, requests, maintenance, project tasks.
Projects - Include hierarchal support so sub-projects can be created. Parent project's statistics include all child project stats to provide an overall status of all projects.
Call Tickets - Use for contact with clients. Self-timing.
Time Cards - Time taken on a work order to accomplish an action. Multiple time cards can be input for a single work order.
Attribute Sets
An attribute set consists of: Actions, Priorities, Severities, Statuses.
Each product can support its own attribute set for work orders and tickets.
Accounts - Client based tracking
Personnel - People involved in the projects, including hierarchal support
Departments - To "categorize" personnel
Severities - List a bug's severity level
Priorities - Ranks bugs by priority
Statuses - Tracks bugs by status
Sequences - Related Work Orders carry the same Job Number and incremental sequence numbers. Can be used for projects.
Products - Obvious, but also can be assigned a person to "report to". Useful for product managers to track what they're responsible for.
E-Mail notification via watches.
Notification for statuses: Open, Close, Change
Optional notification for any activity
Can watch a product or project and receive E-Mails for their respective work orders
Can watch a specific work order.
Can also watch tickets in the same way, with the exception of projects.
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