CRM
CRM:
Customer relationship management, which refers to a class of computer programs used by some businesses to look after their pre-sales, after-sales, and product support operations, including maintaining customer and contact databases and managing help desk and support lines.
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GNUe
GNUe is a set of packages written using the tools, to implement a full Enterprise Resource Planning (ERP) system. From human resources, accounting, customer relationship management and project management to supply chain or e-commerce, GNUe can handle the needs of any business, large or small. GNUe supports multi-currency processing (including euro support).
Includes these packages :
Financials - the core financial and management accounting package.
Customer Relations - sales, marketing and customer support.
Forecasting - budgeting and forward planning.
Human Resources - personnel, payroll and other HR functions.
Manufacturing - producing products for your customers.
Project Management - managing estimates and bids through to completion.
Sales - record and monitor sales performance.
Supply Chain - manage the flow of information and materials to fulfill customer orders.
DCL (Double Chocco Latte) - project management and call tracking
Packages Documentation - Documentation about the GNUe Packages.
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GNUe
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