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CRM
CRM:
Customer relationship management, which refers to a class of computer programs used by some businesses to look after their pre-sales, after-sales, and product support operations, including maintaining customer and contact databases and managing help desk and support lines.
From: www.techwriter.co.nz/nerd-ad.html
CustomX
Customer Relationship Management with CustomX
(google translation of home page)
With the Open Source tool CustomX manage addresses, people and relationships quickly, easily and efficiently. The browser-based application allows you from anywhere to access your data.
As part of Customer Relationship Management Company pursue the goal of relations with its customers and expand positively so that a lasting and stable partnership. To meet this demanding task, companies must be their processes and customer oriented service bedürfnisgerechte services. Central target is the customer satisfaction, a measure of customer loyalty and thus also has a major influence on the long-term business success.
CustomX in this context provides the technological support to the tasks in marketing, sales and customer management faster and better cope. They serve to information about customers more effectively in the corporate organization and to distribute them through the processing of customer relationships more efficiently. This is the basis for a differentiated, the individual needs of customers consider editing in practice.
(google translation of home page)
With the Open Source tool CustomX manage addresses, people and relationships quickly, easily and efficiently. The browser-based application allows you from anywhere to access your data.
As part of Customer Relationship Management Company pursue the goal of relations with its customers and expand positively so that a lasting and stable partnership. To meet this demanding task, companies must be their processes and customer oriented service bedürfnisgerechte services. Central target is the customer satisfaction, a measure of customer loyalty and thus also has a major influence on the long-term business success.
CustomX in this context provides the technological support to the tasks in marketing, sales and customer management faster and better cope. They serve to information about customers more effectively in the corporate organization and to distribute them through the processing of customer relationships more efficiently. This is the basis for a differentiated, the individual needs of customers consider editing in practice.
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