CRM
CRM:
Customer relationship management, which refers to a class of computer programs used by some businesses to look after their pre-sales, after-sales, and product support operations, including maintaining customer and contact databases and managing help desk and support lines.
From: www.techwriter.co.nz/nerd-ad.html
Custom
Custom is an e-commerce solution for small to medium-sized businesses that provides:
* a web front-end for customers and Point-of-Sale staff to place orders and:
* for warehouse staff to manage stock;
* for Accounts and Sales staff to manage and generate orders and invoices;
* for Purchasing Managers to keep track of suppliers and competitive pricing.
Custom presently consists of:
* A collection of CGI web scripts, written in Python, to present Products, Sales Order Processing, Invoicing, Stock Control, Accounts and Catalogue Presentation.
* An example web site front-end that is simple and obvious to use, in stark contrast to many over-busy sites today. With many e-commerce web sites the web site slows the customer's browser, not the internet connection.
* A Back Office program that takes the load off the web server and performs real-time batch processing of Orders, Invoices, Printing and E-Commerce credit card verification.
* Database classes that do not care what type of SQL database you use (with MySQL and MS-SQL 2000 presently supported).
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Custom
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