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CRM
CRM:
Customer relationship management, which refers to a class of computer programs used by some businesses to look after their pre-sales, after-sales, and product support operations, including maintaining customer and contact databases and managing help desk and support lines.
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Citrus
CitrusDB is an open source customer database application that uses PHP and a database back-end (currently MySQL). This software can keep track of customer information, CRM, services, products, billing, and customer service information. The program will run on any PHP enabled web server.
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