Bug, issue Tracking
Bug tracking is the process you use to address programming errors found. This process includes recording the bug, reviewing it, recording the fix needed, and deciding whether or not the bug will be fixed considering budget and schedule. Keeping good records of decisions made will help to control the scope of the project. Bug tracking also enables you to know what was done with identified issues, why the system was changed, and what future changes to consider.
From : www.epri.com/eprisoftware/processguide/glossary.html
+1CR
+1CR supports problem report management. +1CR supports extensive capabilities that allow you to submit, list, view, query, print, and administer problem reports.
Combined with +1CM, +1CR can support process management. This ensures that when a file is checked in using +1CM, the problem report number exists and its status allows for check ins. Using Metrics4Project, +1CR calculates problem report metrics including the number of open, closed, and total number of problem reports organized by status, priority, category, class, and longevity. Project metrics can also be automatically generated on a daily, weekly, or monthly basis.
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